Warranty & reflection period

We take pride in providing high quality products and strive to give you the best experience possible. That is why we offer a 2-year warranty on all our products against manufacturing defects.

  • Warranty Period: This warranty covers a period of 2 years from the date of purchase of the product.
  • Coverage: This warranty covers any manufacturing defects that occur during the normal, intended use of the product. It does not include damage caused by improper use, accidents, normal wear and tear or modifications not approved by the manufacturer.
  • Warranty Claims: If you believe that your product has a manufacturer's defect, please contact our customer service immediately. We will thoroughly investigate your case and, if necessary, repair or replace the product depending on the nature of the problem.
  • Exceptions: This warranty does not cover damage caused by external factors such as natural disasters, vandalism, improper maintenance or storage.

Reflection period of 7 days:

We understand that you may change your mind after your purchase. That is why we offer you a cooling-off period of 7 days from receipt of your product. If you are not satisfied with your purchase, you can return the product within this period for a full refund or exchange.

  • Cooling-off period: The 7-day cooling-off period starts on the day you receive your product.
  • Returns procedure: To use your cooling-off period, please contact our customer service. We will guide you to return the product and arrange the refund or exchange.
  • Refund: If you choose to return the product, you will receive a full refund of the purchase price, excluding any shipping costs.

We are committed to your satisfaction and stand behind the quality of our products. If you have any questions about our warranty conditions or your purchase, please do not hesitate to contact us. We are ready to help you and make your experience as pleasant as possible.